Infrastructure

Solution BPO Services production floor has been certified as quake resistant zone with all safety features. Solution BPO Services is divided into three well-defined zones (front office & Admin, Production, and Network) with secure  and non-secure areas.

  • More than 4000 sqft of running area
  • We serve 24 by 7 and 365 days a year to suit all time zones
  • Fiber optic based leased line for high speed internet connection
  • 24 by 7 power supply, backup UPS.
  • Servers are all put on UPS.
  • Linksys Switch based 100 mbps intelligent network
  • Secure VPN, protected by MIKROTIK firewall
  • ID cards for staff security and their access rights
  • Mobile Phones, PDAs, USB thumb drives, Cameras, etc. strictly restricted
  • Designer furniture and infrastructure
  • sufficient storage area with full Security
  • entertainment facilities for Employees
  • Internationally praise technical expertise

Highly Secured Firewall

MIKROTIK-based network allows network to connect to client server with secure VPN and protected by MIKROTIK firewalls. The entire network is secure by MIKROTIK Unified firewall Management, prevent viruses, hackers and other external attacks. Servers are behind 2 levels of firewall to protect it from external and internal attacks. User based access rights to servers. Not all folders can be accessed by all staff members.

Connectivity

Complete fiber optic based connectivity. Fail safe ring architecture for redundancy and SLA with the ISPs to office 24 by 7 support and 99.9% uptime assurance. Solution BPO Services provides totally secure SSL, high-level encryption service as per HIPAA privacy policy. Just so you will understand how it works, it is possible to have an encryption algorithm measured from 192-bit (low security) all the way up to 256-bit.

User Restrictions

Computers have scheduled lock timings for computer screens. Public areas do not have computers to use internal network. All users have centrally managed antivirus software for updates of virus definitions. Policy based availability of an use to internet. Each computer has unique number to keep track of performance issues/complaints.

Our stringent security measures, latest technology and exclusive infrastructure make outsourcing a charming. experience for our clients.

Mail us at : bpo@solutionbposervices.com for free trial